Returns

GEAR4 Store returns policy has been set up to keep our costs down and to make the process as easy for you as possible.

Any product returned found not to be defective may incur a return freight charge; this will be charged to the credit card last charged on your order.

Any product returned found not to be defective will incur a re stocking charge of 3% of the goods.

If you are returning items for exchange please be aware that a second shipping charge may apply.

Exchange and Refund

If when you receive your product(s), you are not 100% satisfied, you may return the items to us within 14 days for exchange or refund.

Returns will take approximately 10 working days for processing once it has arrived at the warehouse.

Items must be in original packaging, in all original boxes, packing materials, manuals, blank warranty cards and all accessories and documents provided by the manufacturer. If our barcode is removed from the product – the warranty becomes void.

We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a "proof of delivery". GEAR4 Store will not be liable for items lost or damaged in transit.

All shipping back to GEAR4 Store is paid for by the customer.

Any product returned found not to be defective may incur a return freight charge; this will be charged to the credit card last charged on your order.

If you are returning items for exchange please be aware that a second shipping charge may apply. The items packaging must be intact for a refund to be issued.

This does not affect your statuary rights.